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Comtrex LAN

Preliminary Configuration

• Be sure to gather info about customer's internet facing cable/DSL modem and network before starting.
  This information will have been provided by the customer's internet service provider.


• For Static IP Address Configuration, gather the following.
1. Static IP Address range.
2. Subnet Mask.
3. Default Gateway.
• For PPPoE Configuration, gather the following.
1. User Name.
2. Password.
3. Service Name. (if required by service provider)
• For dynamic IP address configuration.
1. 1. Glean configuration during installation of host router.
• For All Configurations, gather both DNS Addresses.


• Insure no static IP addresses are within any DHCP allocated IP address range.
• Use static IP address for the Comtrex server and/or NetEPay server.
• Use dynamic DHCP generated addresses for the Comtrex terminals.
• Never allow a second router on the private Comtrex LAN Subnet. Ever.
• For a wireless router as the Comtrex network router, insure PCI Compliance guidelines are followed.
  A wireless router for the Comtrex network should only be used if the customer is using Hand Held Terminals.
  Please review our Comtrex PCI PABP Training Guide for wireless requirements.

 

Router Setup and Configuration

There will be one router required for the installation. See the Illustration above for the correct configuration.
The router is numbered on the illustration, and the number corresponds to the router number designated in the following instructions.
Note:
   Router may be configured at the office before going on site if desired.
   Use a PC connected to one of the router LAN ports.
   Please do not plug this router into the company network.



• Router [1] - Comtrex Private LAN    ( BEFSR41 or BEFSR81 ).

1. If router is not new, or has been previously configured, reset it to factory defaults. Hold reset button for 30 seconds.
2. Access router via http://192.168.1.1 Leave user name blank, password is "admin"
3. On the Setup -> Basic Setup page, set the basic network type for the provider and add the following.
• For Static IP Address Configuration, enter the following.
1. Static IP Address.
2. Subnet Mask.
3. Default Gateway.
4. Enter the DNS addresses.
• For PPPoE Configuration, enter the following.
1. User Name.
2. Password.
3. Service Name. (if required by service provider)
• For dynamic IP address configuration, there are no entries required.
4. Set LAN IP Address to 192.168.1.1
5. Set Subnet Mask to 255.255.255.0
6. Click on Network Setup - Network Address Server Settings (DHCP) and enter the DNS addresses.
7. Insure the DHCP Range is 192.168.1.100 - 149 (50 users)
8. On Applications and Gaming - Port Range Forwarding, forward the following ports.

a.

TCP UDP

5631-5632

192.168.1.10 (if using PCAnywhere)

9. Go to the Administration Management section.
10. Assign a password and record it.
11. Save settings.

 

Comtrex Server Configuration

1. Set Static IP Address to 192.168.1.10
2. Set Gateway to 192.168.1.1
3. Set Mask to 255.255.255.0
4. Set DNS as provided.