Comtrex PSCloud Interface Service
Installation and Reference

The Comtrex PSCloud Interface Service is intended to be installed only by Comtrex installation and support personnel.
Mandatory Installation Prerequisites
  1. Acquire a server address to the PaymentSense Cloud.
  2. Acquire an authorization token for the PaymentSense Cloud.
Installation Instructions
Important: Read this section before starting installation.
  1. These instructions are assuming you are logged on to, and performing this installation from the actual target machine.
  2. Installation should be on the PC that is hosting the Odyssey databases.
  3. If "Comtrex INetOrder Service" is already installed and running, stop the service temporarily.
  4. If "Comtrex PSCloud Interface Service" is already installed, perform the following steps.
    • Administrative Tools > Services > Stop "Comtrex PSCloud Interface Service".
    • Control Panel > Add Remove Programs > Remove "Comtrex PSCloud Interface Service".
  5. Click on the installation link below to run or download (ftp) the installation program.
    • If downloading, download it to any temporary directory on your C: drive.
    • If running directly, ignore the security warning.
  6. If you downloaded "PSCloudInterfaceServiceSetupxxx.msi", execute it to start the installation.
  7. If "Comtrex INetOrder Service" was stopped, restart it.
Installation Followup
Important: Make sure you complete the following steps right away.

 
Cautionary Note!
Support personel will take note that this installation could be performed on a (32 bit) or (64 bit) version of Microsoft Windows. Please pay special attention to the instructions below as the correct choice has to be made. If you are unsure, go to "Control Panel > System" and check the system type. If you do not see a reference to 64 bit, it is probably 32 bit.
  1. Update the registry using regedit.exe. Registry entries required are listed below. The entries in yellow are provided by PaymentSense. You will find the registry entries under one of the following registry keys depending on whether your server is (32 bit) or (64 bit).
    • (32 bit) [HKEY_LOCAL_MACHINE\SOFTWARE\Comtrex Systems\PSCloudInterfaceService]
    • (64 bit) [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Comtrex Systems\PSCloudInterfaceService]
       
      Value NameValue DataDescription
      AccessDatabasePathC:\icom\databaseThis should not be edited normally.
      ComtrexLogFlag7This should not be changed without direction from engineering. It will generate the most verbose PSCloudInterfaceService.exe log entries.
      InactivityTimeoutMinutes10Unlock checks left inadvertently locked. Set to 0 to disable.
      APIVersionv0Preprogrammed in registry. This should rarely, if at all, change.
      Host????.connect.paymentsense.cloudPreviously acquired from PaymentSense. Remove any leading "wss://" protocol etc..
      TokenPreviously acquired from PaymentSense.
  2. Go to Administrative Tools --> Services. Find "Comtrex PSCloud Interface Service" and start the service.
  3. Check the daily log file to see if any failures. Log file location is listed below. Failures will be obvious. If everything is ok, every minute the log will show "OnTimer()" and "CRemoteSettle is running"
  4. That completes the installation.
Installation Reference
  1. Files and Folders created, installed or updated by this installation.
    • (32 bit) C:\Program Files\Comtrex Systems\PSCloudInterfaceService
      (64 bit) C:\Program Files (x86)\Comtrex Systems\PSCloudInterfaceService
      • PSCloudInterfaceService.exe - Windows Service.
      • Misc. install/uninstall support files.
    • C:\ProgramData\Comtrex Systems\PSCloudInterfaceService
      • LogFiles - Folder with daily log files.
      • Reports - Folder with daily EOD report files from PDQs.
      • Printing support files.
    • C:\icom\pos2100\support\PSCloudInterfaceService
      • PSCloudInterfaceServiceBkup.reg - Registry backup file.
  2. Versions included in this installation. "PSCloudInterfaceServiceSetup109.msi"
    • Comtrex - PSCloudInterfaceService.exe Version 1.0.0.9
Version History (PSCloudInterfaceService.exe)


Downloads

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Page last updated: March 6, 2024